Diploma in Air Fare and Ticketing Management

( Duration - 6 Months )

Eligibility: Any graduate preferred, Pass in 10+2 (State or Central board)

This course will give you an understanding of the travel and tourism industry, the practicalities of the travel professionals' role in this industry and the importance of exceeding customers' expectations and a foundation of air fare calculations and ticketing. Aviation and travel and tourism industry see the role of the professional as a more sales and consultancy-oriented one, providing high product knowledge, accuracy, excellent customer service skills, and creativity or out-of-the-box thinking. This training program reflects these changes and opportunities and will assist you in preparing yourself for a successful career as an international travel professional in a dynamic and exciting aviation and tourism industry.

Key Topics

• + World Geography
• + Overview of the travel and tourism industry
• + Requirements to become a travel agent
• + Customer service principles
• + Air transport products and services
• + Airfares and ticketing
• + Travel Documents
• + Electronic booking tools
• + Pre-packaged tour products
• + Introduction to rail, land and water transport
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